Frequently Asked Questions

  • 01 Where do I enter the promotion code I have?
    If you received a promotion code for a discounted wash, please enter this on the final screen before hitting book. Once you hit book, any discounts will be deducted from the overall cost.
  • 02 Do you work with businesses?
    Yes we do. Businesses should contact us on B2B@dropless.co.uk to discuss special rates for business accounts. Whether you want your fleet of sales cars looking perfect or you simply want to put a smile on your employee’s faces with a weekly car clean, please dont hesitate to reach out.
  • 03 Are you servicing my area?
    We currently cover all of SW London and have expanded into W, NW and SE postcodes.
  • 04 How will you clean the inside of my car?
    If you request our full valet, we will collect your keys from you at the scheduled wash time. Whether you’re in the office and leave your keys with your receptionist, or in the comfort of your home, simply drop us a comment when booking letting us know where the keys will be. If we have any problem, we’ll call you. Simple.
  • 05 Is it harmful to the environment?
    No, not at all! Our waterless products contain no hazardous ingredients unlike those contained in most conventional style products such as petroleum, acids, solvents. What’s even better….Every time you use Dropless over a traditional hand or electric car wash you save, on average, over 150 litre of water!!! As we use less than 1 litre per wash, a fortnightly wash saves annually over 2500 litres of water per person.
  • 06 Will I get scratch and swirl marks?
    No. Our nano solutions are formed to break down and encapsulate surface dirt that can be safely removed from the vehicle surface using clean microfibre mits without damaging any paintwork. Each of our waterless operatives are trained for over a week on how to properly detail cars and get a job perfect 100% of the time.
  • 07 What happens if it rains after my car is cleaned?
    Our selected waterless nano solution contains a carnauba wax that adds a hydrophobic layer of protection that will have the rain water run-off it effortlessly. This will prevent the usual water spots left after your local car wash clean and keep your car cleaner for longer.
  • 08 Does it do the same job as water and soap?
    Our waterless solution washes away the most stubborn dirt and gives your vehicle an instantly clean, highly polished finish leaving behind no toxic runoff (saving the environment one clean at a time). Our formulation contains Nano and Carnauba waxes which seal the vehicle’s base metal and wax coats the paint surface at the same time for double protection; repelling water, making the surface super slick, shiny and giving anti-static protective qualities. This helps to prevent dust being attracted to the surface keeping the surfaces cleaner and shinier for much longer than old style traditional washing.
  • 09 What is a waterless wash solution?
      Waterless doesn’t mean we don’t use liquid, we do, just less of it. A LOT LESS! Our ultra nano solution is an eco-friendly product that cleans, waxes, polishes and nano protects any part of your vehicle. Our nano wax, contains the world’s hardest natural protective wax, high-grade carnauba, giving your vehicle a premium mirror-gloss finish    
  • 10 Can I cancel a wash? Will I get charged?
    Yes you can. We understand that schedules change and you may need to cancel or change the time of a wash. If you cancel or change the time/date within 1 hour of the scheduled time we will charge a fee of £5.00. The reason; Your washer will have booked out time for you and your vehicle and let’s face it, we all need to make a living.