Get in touch!

Drop us a line or give us a call
Our Address

We're in South London at..

4B Union Court, 20-22 Union Road, London SW4 6JP, United Kingdom

07789 744050

Our head office

Frequently asked questions...

01What happens if it rains while my wash is scheduled?

In light rain we still operate as usual but if heavy rain is forecasted, we would reschedule for another time that suits you.

02What happens if it rains after my car is cleaned?

Our selected waterless nano solution contains a carnauba wax that adds a hydrophobic layer of protection that will have the rain water run-off it effortlessly. This will prevent the usual water spots left after your local car wash clean and keep your car cleaner for longer.

03Can you remove baby seats?

Unfortunately no, we can not. This is an insurance risk. If you want to remove a baby seat for cleaning reasons you must do so yourself and re-secure.

04What is a waterless wash solution?

Waterless doesn’t mean we don’t use liquid, we do, just less of it. A LOT LESS! Our ultra nano solution is an eco-friendly product that cleans, waxes, polishes and nano protects any part of your vehicle. Our nano wax, contains the world’s hardest natural protective wax, high-grade carnauba, giving your vehicle a premium mirror-gloss finish

05Does it do the same job as water and soap?

Our waterless solution washes away the most stubborn dirt and gives your vehicle an instantly clean, highly polished finish leaving behind no toxic runoff (saving the environment one clean at a time). Our formulation contains Nano and Carnauba waxes which seal the vehicle’s base metal and wax coats the paint surface at the same time for double protection; repelling water, making the surface super slick, shiny and giving anti-static protective qualities. This helps to prevent dust being attracted to the surface keeping the surfaces cleaner and shinier for much longer than old style traditional washing.

06Is it harmful to the environment?

No, not at all! Our waterless products contain no hazardous ingredients unlike those contained in most conventional style products such as petroleum, acids, solvents. What’s even better….Every time you use Dropless over a traditional hand or electric car wash you save, on average, over 100 liters of water!!! As we use less than 1 liter per wash, a fortnightly wash saves annually over 2500 liters of water per person.

07How will you clean the inside of my car?

If you request our full valet, we will collect your keys from you at the scheduled wash time. Whether you’re in the office and leave your keys with your receptionist, or in the comfort of your home, simply drop us a comment when booking letting us know where the keys will be. If we have any problem, we’ll call you. Simple.

08Are you servicing my area?

Whilst we are in beta mode we’re only covering South West London. Our quick expansion plans will see us coming to the rest of London and hopefully UK wide very soon.

09Do you work with businesses?

Yes we do. Businesses should contact us on to discuss special rates for business accounts. Whether you want your fleet of sales cars looking perfect or you simply want to put a smile on your employee’s faces with a weekly car clean, please dont hesitate to reach out.

10Can I use the same Dropless cleaner/partner as last time?

Each Dropless partner will usually service the same area so it’s very likely! Although, as our guys and gals are very busy making vehicles shine, they may be booked on another job don’t worry, all our partners are fully trained to give you car its maximum shine every time.

11What if I need to change the time/date of a wash?

Dont worry, you can amend the time and/or cancel a wash by simply visiting the ‘Your Washes’ section. Select ‘Change’ your wash and amend the date/time. 

12Can I cancel a wash? Will I get charged?

Yes you can. We understand that schedules change and you may need to cancel or change the time of a wash. If you cancel or change the time/date within 1 hour of the scheduled time we will charge a fee of £5.00. The reason; Your washer will have booked out time for you and your vehicle and let’s face it, we all need to make a living.

13Where do I enter the promotion code I have?

If you received a promotion code for a discounted wash, please enter this on the final screen before hitting book. Once you hit book, any discounts will be deducted from the overall cost.